Telstra has announced it will extend its 3G network closure date by two months from June 30, 2024 to August 31, 2024 to give people more time to upgrade their devices.
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Telstra has been communicating the closure of the network for nearly 5 years but understand there are a range of reasons why some people haven't moved on.
The closure of the nation's 3G network is an industry wide change, moving people to better connectivity. Everyone using devices that rely on 3G for either data, voice or emergency calls will need to make a change to stay connected when it switches off.
Mobile customers who are directly using the Telstra network or a provider that uses the Telstra network can check if their handset will be impacted by using an SMS tool. All they need to do is text the number "3" to 3498 (or 3G XT).
In addition, soon customers yet to upgrade will hear a short message on impacted mobiles when making an outgoing call as a reminder that you need to act. This pre-recorded message will only be removed once you've upgraded.
